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Exxon in South Charleston, West Virginia - They have me two receipt for a phone card

4.6
Details
And none of them had a arutzation pin to get my phone activted
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Review
#1226045 Review #1226045 is a subjective opinion of poster.
Product
Refill Card
Reason of review
Problems with payment

Exxon - AWESOME MANAGER

5.0
Details
i WAS THERE ON SATURDAY AND THE PUMPS AND CREDIT CARD MACHINE WAS DOWN. THE MANAGER WAS CALLED FROM THE BACK AND WENT TO WORK SHE EXPLAINED WHAT WAS HAPPENING TO THE CUSTOMERS AND APOLOGIZED TO US AND FOR THE DELAY. IT TOOK ABOUT FIVE MINUTES TO FINISH WHAT EVER SHE DID. SHE BEGAN TO ENGAGE IN CONVERSATION WITH THE CUSTOMERS THEY REALLY SEEMS TO LOVE HER AND VICE VERSA. SHE NEEDS TO TRAIN OTHER MANAGER TO HAVE A PROFESSIONAL ATTITUDE WHEN THINGS GO WRONG. THE STORE I AM TALKING ABOUT IS ON CHICOT STREET IN PASCAGOULA MS. THE MANAGER NAME IS MS REGINA AND SHE REALLY KNOWS HOW TO WORK UNDER PRESSURE. I WILL BE COMING BACK TO VISIT ANY AND EVERYTIME I COME THROUGH GOING HOME. SATISFIED CUSTOMER BELINDA JONES
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Review
#1244849 Review #1244849 is a subjective opinion of poster.
Service
Exxon Manager
Pros
  • Ms regina
Reason of review
Good customer service
unable to log on or register new card, online chat was NOT helpful at all and still can't get on,, cutting the card and going for different gas card- If this any indication of customer service, I'm opting out of this company- can't register or get on, no security code...
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Review
#1079153 Review #1079153 is a subjective opinion of poster.
Product
Exxon Website
Reason of review
Poor customer service
1.0
Details
I have tried to access my online account but unable to.....due to some?????difficulties. I called their customer service who connected me to their IT department and told me to call back the next day since I have been locked-out. She cannot do anything at that...
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Review
#930295 Review #930295 is a subjective opinion of poster.
Service
Exxon Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.4
Details
I was a Exxon customer of Uni mart rt 940 Pocono summit PA.18346 IT is the only Exxon /Mobil in 10 miles of here. I had no problems when it was a quick Joes. But now it is a gessing game as to what happens when I get there. Pumps not working, no signs, Wait one minute,...
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Review
#801606 Review #801606 is a subjective opinion of poster.
Reason of review
.03 cents per gallon,and arecepit at pump
Preferred solution
Let the company propose a solution
I live in Bayonne NJ. I am a regular at the Exxon on Ave E and 21street. For the last month, I have entered The Exxon Store and noticed that there is no air conditioner at all. It has been really humid and at times in the 90s degree weather. I noticed that the...
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Review
#653023 Review #653023 is a subjective opinion of poster.

Exxon - Apopka Mobil Speed Pass does not work

1.0
Details
Ongoing for six plus weeks the speedpass does not work at Apopka Mobil 220 E Semoran. When tapping to pay inside, they charge as miscellaneous, not as fuel, so no credit of gallons toward 6 cent rebate! They say NEW system giving problems. But is that also the reason they almost never have paper in pump printers to get a receipt?? And pump cuts off BEFORE reaching the amount pre-paid, barely dribbling for last two dollars worth! I have been steady customer for over 30 years. This is unfair, inconvenient, and employees too busy outside taking smoke breaks to care!
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Review
#636844 Review #636844 is a subjective opinion of poster.
Service
Exxon Customer Care
Reason of review
Poor customer service
Loss
$5
DO NOT USE THE SERVICES OF THE EXXON SERVICE STATION ON CORNER OF BALTIMORE BLVD AND GUILFORD ROAD IN COLLEGE PARK MD EMPLOYEE BUY THE NAME OF DOUG TREATS WOMEN LIKE IDIOTS AND RIPS THEM OFF I HAVE SEEN THIS FIRST HAND HE TOLD MY DAUGHTER BILL WOULD BE 44.00$ AND WHEN...
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Review
#510174 Review #510174 is a subjective opinion of poster.

Exxon in College Park, Maryland - Rude and ripped off

MY DAUGHTERS BATTERY DIED SINCE SHE PURCHASED BATTERY AT BALTIMORE AVE EXXON IN COLLEGE PARK MD AND IT WAS STILL UNDER WARRENTY SHE TOKE CAR THERE DOUG TOLD HER HE WOULD REPLACE BATTERY WELL HE CALLED AND SAID SHE NEEDED OIL CHANGE TO NO PROBLEM RIGHT NO WRONG HE INFORMED HER TOTAL BILL WOULD BE 44.95 I DROVE HER TO PICK UP CAR DOUG TOLD HER THE BILL WAS 95.05 SHE ASKED WHY IT WAS DIFFERENT FROM PRICE HE TOLD HER ON PHONE HE TOLD HER IT WAS FOR LABOR AND THAT THEY DO NOT WARRENTY LABOR MY PROBLEM IS THET HE WAS SO RUDE TO MY DAUGHTER AND I HE DID NOT HAVE TO BE SO RUDE I AM NOT A VIOLENT MAN AT ONE POINT I WANTED TO HIT HIM NO WOMEN OR MAN SHOULD BE TREATED WITH THAT MUCH DISRESPECT I WILL NEVER GO TO THAT EXXON IN THE FUTURE AND I WILL BE INFORMING EVERYBODY I KNOW NOT TO USE SAID EXXON ANY OTHER MAN WHO SAW HIS DAUGHTER TREATED THAT WAY WOULD HAVE HURT DOUG THIS IS NO WAY TO TREAT COSTUMERS I ASKED AROUND AND IT SEEMS LIKE DOUG TREATS WOMEN LIKE IDIOTS THEY ARE NOT IDIOTS SIGNED PISSED OFF AND ANGRY DO NOT LIE TO CUSTOMERS THEY DO NOT LIKE IT..........EXXON CORP NEEDS TO DO SOMETHING ABOUT DOUG THANK YOU FOR YOUR TIME THATS MORE THAN DOUG GAVE US.
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Review
#510167 Review #510167 is a subjective opinion of poster.

Exxon in Plymouth Meeting, Pennsylvania - Slip and Fall

On March 4.2014. I was entering the Exxon gas station at 5030Connecticut.N.W. Wash DC 20008.And the sideways wasn't clean properly , there was snow and ice ,not shovel,just cover up with card board boxes, A very lazy management, and now since the incident ,I been home from work, and not getting paid , I have asked Capital Petroleum group, to compensate me, but Mrs. Miller in the Virginia Office,keeps hanging up the phone on me, this company stink, and are slick liar, because the day of the incident, there was a manager on duties ,name Mike, a India native man,with a light complexion and glasses,and this *** deny being the manager, and didn't make a report,this company are crooks and liar people
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2 comments
Anonymous
#794087

Why should someone pay for you because you were careless and slipped. I am glad you are staying at home.

You are careless enough without being behind the wheel, what if you in your careless hit an innocent child coming home from school or something. They owe you nothing for your being careless.

Anonymous
#794063

If you were really injured, you would have hired an attorney who would have told you not speak of this incident to anyone.

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Review
#479029 Review #479029 is a subjective opinion of poster.

Exxon Products and Services Reviews

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Exxonmobile Sunshine #213,Titusville, fl is using Debit accounts to double bill & make extra charges

Debiting gas results in double charges, the next day, and misc charges added to the debit. Owner/Operator well aware of the disputed charges and refuses to acknowledge what is occuring. He referred us to our bank to fix the problem. When the bank requested Exxon refund the money, they stated it was a legitimate charge because the PIN number was used. We cancelled our bank account and opened a new account. Exxonmobile Sunshine #213, Titusville, has now charged our debit card with a misc. charge on the new account. I am requesting that Exxon Mobile Corporation investigate the scandalous operation of this gas station. It is unexcepatable and unlawful.
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1 comment
nikalseyn
#394966

To this day I still do not understand why people would use a DEBIT card instead of a CREDIT card. With a debit card, the money is immediately taken out of your account while with a credit card, you can dispute the charge.

In any event, tell the banque the charge is a fraudulent charge and it looks like someone fraudulently debited your account, etc. I assume you have your receipt to back up the correct amount you owe.

Review
#282887 Review #282887 is a subjective opinion of poster.